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Develop your communication skill
Slow down - listen - think - then talk.
Angry people tend to jump to - and act on –
conclusions. Often those conclusions can be very distorted and inaccurate.
Don’t let your anger build. Slow down and rethink the first things that
come to mind when a heated discussion takes place. Your choice of words
and emphasis is very important. So too is body language. It makes
sense to maintain good eye contact and pay attention to your facial
expression and hand gestures.
Attack the problem not the person. Listen carefully to what they have to
say and try not to argue.
Take time to decide the best course of action. Be patient with the other
person and avoid put-downs. Compromise may be an option and lead to an
amicable resolution.
Respect each other and recognise when to quit. When it is over, let it be
over.
Change your environment
Sometimes it's our immediate surroundings
that give us cause for irritation and fury. Problems and responsibilities
can weigh on you and make you feel angry at the "trap" you seem to have
fallen into and all the people and things that form that trap.
Give yourself a break. Make sure you have some 'personal time'. Find
alternatives to your daily routine that are more soothing. Breaks
throughout the day can help you stay focused and relaxed.
Humour
Use humour to dissolve some of your pent up feelings. Humour can diffuse
both the physical and emotional effects of anger.
Reducing your rage through humour can bring a more calm and settling
atmosphere, and help you attain a more balanced perspective.
'Silly humour' often works best. If someone is really making
you angry, visualise them in an unusual ludicrous situation. Playing
ping-pong in the nude! Sitting opposite you wearing a snorkel and
flippers! Stuck to the loo with super glue!
Jokes - make them short. When anger is
around one-liners work better than 'shaggy dog' stories.
Learn to 'step out of your body'. Just
imagine how funny and ridiculous you must look and sound when you
are ranting and raving!
There are two cautions in using humour. First, don't try to just ‘laugh
off’ your problems; rather, use humour to help yourself face them more
constructively. Second, don't give in to harsh, sarcastic humour; that's
just another form of unhealthy anger expression.

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